Shipping Protection
Shipping Protection
sustainable materials
thoughtfully made
woman/mom owned
Couldn't load pickup availability
Protect your order with Shipping Protection for ultimate peace of mind! For just a small fee, we’ve got you covered if something goes wrong during transit.
With Shipping Protection, we’ll take care of:
✅ Lost Packages – Never worry about your order getting lost on its way to you.
✅ Stolen Packages – We’ll replace your items if they’re stolen after delivery.
✅ Damaged Products – Receive a replacement if your items arrive damaged.
How It Works:
1. Add Shipping Protection to your cart at checkout.
2. If something happens, contact us within 14 days with your order number and details.
3. Sit back—we’ll quickly resolve the issue with a replacement or refund!
Shop confidently knowing your order is safe, no matter what.
More Info
Content & Care
Fit & Sizing Notes
Shipping
➡ Domestic orders over $125 ship free
➡ Orders are fulfilled (in Chicago) typically within 3-8 business days.
➡ Packing slips contain no pricing information (gift ready!)
➡ Shipped with minimal packaging
➡ See more HERE
Exchanges & Returns
- We are a small batch, handmade business, and can offer exchanges or store credit within 60 days of purchase.
- Buyer is responsible for return shipping costs. All goods must be unworn and unwashed upon return and with all original packaging and tags. Once goods are returned to us they will be inspected for wear and washing and then an exchange can be completed.
- Most of our items are made in very small batches so an exchange for the same item may not always be possible. Items that are custom-made upon request cannot be returned.
- If you prefer to exchange your item for store credit, you will receive a credit in the amount of the most recent sale price.
- If the garment is no longer available online, we cannot offer an exchange or return.
- Please contact us at info@lillabarn.com to request an exchange.
